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  1. #1
    Member
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    Oct 2017
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    Brazil
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    You have no paid orders - But i've paid!

    Hi everyone at Owlcat Games,
    I've already paid my pre-order of the Kingmake game, but so far it hasn't appeared at my Account. I've already sent e-mail to the company which processed the payment and they said it was all right.
    Should i have to send you guys something?
    Here is the data that I have:
    Dados do Pedido (Data of Request)
    Nome da loja (Store name): My.com B.V
    Número do Pedido (order number): 90097828
    Data do Pedido (order date): 04/09/2017
    Valor do Pedido (Price): R$ 115,15 (Reais)
    Descrição(Description): Pathfinder: Kingmaker preorder

    Thanks for any info.

  2. #2
    Senior Member Pathfinder's Avatar
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    Jul 2017
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    Stolen Lands
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    Hmm, did you:
    - Made an account in preorder page? ( for me it is: https://owlcatgames.com/preorder/account <= where I can see all my information)
    - While logged in that page you did press that url from e-mail you get from owlcat after kickstart what included your code. (Remember to check your trash folder!)
    - Logged out and then back in here in board (and see your name was oddly your e-mail and you had your padge under your name like I have)

    After you have done these things you should be able to see from https://owlcatgames.com/preorder/account <= what you allready have payed for (like Premium Digital Download and so on).

    Atleast that is how it is for me.
    Last edited by Pathfinder; 10-18-2017 at 11:32 AM.
    "Road to the man's heart go through the chest"

  3. #3
    Community Manager Berserkerkitten's Avatar
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    Nottingham, UK
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    434
    Hey HellCrab! Our techies are looking into it, I'll let you know what's going on as soon as I hear anything.

    @Pathfinder: Kickstarter doesn't apply here, he preordered the game this month. :)
    http://nutiminn.is/kattarshians/

  4. #4
    Senior Member Pathfinder's Avatar
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    Quote Originally Posted by Berserkerkitten View Post
    @Pathfinder: Kickstarter doesn't apply here, he preordered the game this month. :)
    What kind of wizardy is that? It might mean we do get Hellknights then (or new race)? I hope so :)
    "Road to the man's heart go through the chest"

  5. #5
    Community Manager Berserkerkitten's Avatar
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    Jun 2017
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    Nottingham, UK
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    434
    We're working on a progress bar for the preorder page, so each of you can see how close we are to unlocking new stretchgoals. :)
    http://nutiminn.is/kattarshians/

  6. #6
    Quote Originally Posted by Berserkerkitten View Post
    We're working on a progress bar for the preorder page, so each of you can see how close we are to unlocking new stretchgoals. :)
    I do like slowly filling digital thermometers... Godspeed you! Black Emperor!

  7. #7
    Member
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    Brazil
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    Quote Originally Posted by Berserkerkitten View Post
    Hey HellCrab! Our techies are looking into it, I'll let you know what's going on as soon as I hear anything.

    @Pathfinder: Kickstarter doesn't apply here, he preordered the game this month. :)
    Thank you, I'll be waiting and hoping some information at my e-mail.
    Thanks again.

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